FAQ

Our pricing depends on your guest count, service duration, and the level of service you need. We offer several package tiers to fit different budgets and event styles, and we can also structure pricing per person or hourly. We’ll provide a detailed quote tailored to your specific event so you know exactly what to expect.

We’re committed to transparent pricing with no surprises. Beyond our base service fee, additional costs may include setup and breakdown time if billed separately, travel fees for venues outside our standard service area, generator rentals for locations without adequate power, premium milk alternatives beyond our standard offerings, and overtime if your event runs longer than planned. We’ll provide a fully itemized quote upfront so you understand all potential costs.

We detail our gratuity structure clearly in every quote. Some packages include gratuity in the total price, while others add it as a separate line item that goes directly to our barista team. We’ll make sure you understand exactly what’s included before you commit.

We understand that plans change. [Insert our policy here – mention deposit refunds, cancellation timelines, rescheduling options, and circumstances beyond anyone’s control]. We’d be happy to walk you through these terms when we discuss your booking so you know your options if the unexpected happens.

Our coffee catering service contract includes comprehensive cancellation and rescheduling policies that protect both you and our business. These terms cover deposit refunds, cancellation timelines, options for rescheduling your coffee service to a different date, and force majeure provisions for unexpected circumstances like severe weather or venue issues. When you’re ready to book coffee catering for your event, we’ll review these policies in detail so you understand your options if your plans change.

Most professional coffee catering services, including ours, require final guest counts one to two weeks before your event date. This lead time allows us to order the correct amount of coffee beans, milk, syrups, and supplies while confirming the right number of baristas for your service. We build flexibility into our coffee catering planning and can typically accommodate modest increases to your guest count with several days notice. When we book your event, we’ll discuss our specific adjustment policy and deadline for finalizing numbers.

When you review coffee catering quotes, pay close attention to what’s included in the service window. Our quotes specify whether setup and breakdown time are included in your contracted hours or billed separately. We typically require 60-90 minutes before your event for equipment setup, machine warming, and quality checks, plus one hour after service ends for breakdown and cleanup. We’ll clarify exactly what your coffee catering service window covers so you can coordinate timing with your venue and other vendors.

Professional coffee catering services like ours typically requires dedicated electrical circuits that aren’t shared with other equipment at your venue. Our standard mobile coffee catering setup needs adequate amperage from a standard outlet (110v), while larger commercial espresso machines may require higher voltage circuits. During our coffee catering planning process, we’ll assess your venue’s electrical capacity and provide exact specifications for what our equipment needs to operate safely and deliver quality service throughout your event.

We’ve provided coffee catering services at all types of venues, from outdoor weddings to historic buildings with limited electrical capacity, so we’re experienced at solving power challenges. If your venue can’t provide adequate power for our espresso equipment, we can arrange generator rentals, work with your venue coordinator to identify alternative power sources, or offer alternative brewing methods for coffee catering that require less electrical demand. We address these logistics during planning, never on your event day, so your coffee service runs smoothly.

Our mobile coffee catering cart requires approximately five feet by seven feet of space with adequate clearance for our barista to work efficiently and safely. Based on serving thousands of events, we’ve learned that indoor coffee catering placement near your main guest traffic flow delivers the best results. Coffee stations positioned in remote locations, outside, or away from the action see significantly lower usage regardless of how beautifully styled they are. During our venue walkthrough, we’ll help you identify the optimal location for your coffee catering service.

Our professional coffee catering service includes our own food-grade water tanks and pump systems, so your venue doesn’t need plumbing access or water hookups. We bring everything needed for complete mobile coffee service, including filtered water that ensures optimal coffee taste. You don’t need to coordinate water access or worry about finding connections for our coffee catering equipment.

Our coffee catering services typically need 60-90 minutes before your event starts for complete setup. This time allows us to unload our mobile coffee equipment, assemble the station, warm up the espresso machine to proper temperature, calibrate the grinder, arrange supplies, and run quality checks on our first test drinks. For early morning events like breakfast meetings or brunch weddings, this may mean our coffee catering team arrives quite early. We coordinate these timing details with both you and/or your venue to ensure smooth setup without interfering with other vendors.

Each of our professional baristas using commercial-grade coffee catering equipment can typically serve 50-75 guests per hour when preparing standard espresso drinks like lattes, cappuccinos, and Americanos. This capacity assumes a streamlined coffee menu and efficient workflow. Complex specialty drinks with multiple modifications or elaborate presentations will reduce the number of guests we can serve per hour. When planning your coffee catering service, we’ll help you design a menu that balances variety with the speed needed to serve your guests without long wait times.

The ideal barista-to-guest ratio for coffee catering depends on your event flow and timing. For high-intensity service periods like immediately following a wedding ceremony when most guests arrive simultaneously, we recommend one barista for every fifty guests to prevent long lines. For corporate events, receptions, or gatherings where guests arrive gradually throughout your service window, one barista can comfortably handle seventy-five to one hundred guests. We’ll analyze your specific event timeline and guest flow patterns to recommend the right coffee catering staffing level.

Our coffee catering packages include unlimited drinks for each guest during your contracted service window. Some per-person coffee catering pricing assumes one drink per guest with additional drinks available. Before you book, we’ll clarify exactly what’s included in your package so you can set appropriate expectations with your guests and avoid confusion during service.

We maintain backup staffing specifically for these situations. We employ a team of trained baristas rather than operating as a solo provider, which means we have qualified backup staff who can step in immediately if someone gets sick or faces an emergency. Your coffee catering service will proceed exactly as planned with the same quality and professionalism you’re expecting.

Our standard coffee catering menu includes all the espresso classics that guests expect: lattes, cappuccinos, Americanos, macchiatos, and espresso shots. We provide whole milk plus alternative milks, typically oat milk and almond, along with a selection of flavored syrups, decaf drip for guests who prefer it, basic tea options, and hot chocolate. This comprehensive coffee catering menu covers the preferences of most guests without slowing down service with overwhelming choices. For more details, have a look at our pricing page.

Coffee catering pricing structures vary when it comes to alternative milk options. We include two popular dairy-free options, oat milk and almond milk, in all our coffee catering packages. We want your coffee catering menu to accommodate all your guests’ needs.

Absolutely. We can customize your coffee catering menu to match your event theme, guest preferences, or specific requests. However, we’ve learned through serving many events that the most successful coffee catering experiences focus on a short list of core drinks rather than extensive menus with dozens of options. Our online menu simply shows our variety in case someone asks for something specific off-menu during your event. Very complex coffee menus slow down service and create longer wait times. We’ll work with you to design a coffee catering menu that balances variety with efficiency while discussing how customization might affect pricing and service speed. We also offer literal menu customization via graphic design to ensure branding is cohesive across all touchpoints of a guest’s experience.

Many coffee catering providers, including us, can offer high-quality drip coffee alongside espresso service. This option is particularly valuable for large events where many guests want simple coffee quickly, especially at morning corporate events, breakfast meetings, or brunch weddings. Drip coffee service significantly improves throughput while still delivering excellent quality. When planning your coffee catering service, we’ll discuss whether adding drip coffee makes sense for your guest count and event timing.

We use commercial-grade espresso machines and grinders designed for high-volume event service, not home or consumer equipment. Our coffee catering equipment includes the same caliber of machines you’d find in specialty coffee shops, built to maintain consistent temperature, handle continuous use for hours, and deliver quality drinks from the first guest to the last. This equipment distinction is crucial because home machines cannot handle event volume and will fail under the demands of catering service.

As an experienced coffee catering company, we prepare for equipment issues before they happen. We maintain backup equipment components, stock extra supplies beyond what your event requires, have established relationships with equipment servicers for emergencies, and train our baristas in alternative brewing methods if needed. In our years of providing coffee catering services, we’ve never had to cancel an event due to equipment failure because we’ve planned contingencies for virtually every scenario.

Quality consistency separates us from amateur providers. Our commercial espresso equipment maintains stable temperatures throughout multi-hour events, and our baristas continuously monitor extraction quality, milk texture, and serving temperatures rather than just at the beginning of service. We don’t just make excellent drinks when your coffee catering service starts—we maintain the same exacting standards from your first guest to your last.

As a reputable coffee catering service, we carry comprehensive general liability insurance and can provide certificates of insurance to your venue. Most event venues require this documentation before allowing outside food and beverage vendors on their property. When you book our coffee catering service, we’ll ensure all insurance paperwork is provided well before your event date so you don’t have to worry about last-minute coordination.

We’ll gladly share references from clients who’ve hosted events similar to yours. You’ll find that all our clients have had authentically positive experiences with us, how we’ve handled unexpected challenges, our punctuality and professionalism, and that our service quality matches what was promised during planning. We encourage you to ask for references or check out our reviews and testimonials!

A comprehensive coffee catering contract protects both you and our business by documenting all service details. Your contract should include itemized pricing that breaks down all costs, specific service hours with start and end times, staffing levels including number of baristas, your complete menu with all drinks and options, equipment specifications, cancellation and rescheduling policies, insurance information and certificate delivery timeline, payment schedule with deposit and final payment dates, and emergency contact information for day-of coordination. We review every element of our coffee catering contract with you before signing so you can ask questions and ensure you understand exactly what your service includes.